Shipping policy
Shipping Policy
We aim to deliver your orders safely and as quickly as possible. Please read our shipping policy before placing your order.
Order Processing
Once your order is placed, it is processed and prepared for dispatch. Order processing usually takes 1 to 3 working days.
Orders may take longer to process during high demand, sales, festivals, holidays, or courier delays.
Shipping Locations
We currently ship across serviceable locations in India. Delivery availability may depend on courier partner coverage in your area.
Shipping Charges
We may offer free shipping on selected products, offers, or orders. If any shipping charges apply, they will be shown at checkout before you confirm your order.
Cash on Delivery
Cash on Delivery may be available on eligible orders and serviceable locations.
For COD orders, please keep the payable amount ready at the time of delivery. In some cases, COD orders may be verified before dispatch.
Delivery Timeline
Estimated delivery time is usually 4 to 10 working days after dispatch, depending on your location and courier service availability.
Remote areas, non-metro locations, festivals, weather issues, or courier delays may increase delivery time.
Order Tracking
Once your order is shipped, tracking details may be shared through the website, order page, SMS, email, or any available communication method.
If tracking is not immediately updated, please allow some time for courier systems to refresh.
Incorrect Address or Contact Details
Customers are responsible for providing correct and complete shipping details.
We are not responsible for delivery delays, failed delivery, or return-to-origin cases caused by incorrect address, incomplete address, unavailable customer, or wrong contact details.
Failed Delivery Attempts
Courier partners may attempt delivery as per their process. If the customer is unavailable or refuses delivery, the order may be marked as failed or returned.
For Cash on Delivery orders, repeated refusal or non-acceptance may affect future COD eligibility.
Damaged or Incorrect Product Received
If you receive a damaged, defective, or incorrect product, please raise a request through the Contact Us page on our website within 48 hours of delivery.
Please share your order details along with clear photos/videos of the product and packaging for verification.
Delays Beyond Our Control
We are not responsible for delays caused by courier partners, weather conditions, strikes, natural events, lockdowns, incorrect customer information, or any situation beyond our control.
Order Cancellation Before Shipping
Orders can be cancelled only before they are shipped. Once an order has been dispatched, cancellation may not be possible.
Contact
For any shipping-related questions or delivery support, please visit the Contact Us page on our website and submit your order details through the available support form.
Effective Date: July 1, 2026